Core Features
Work Order Requests
Clients and Site FM can log work requests, Facility Managemant supervisors or admin will create work orders from the request, assign them to appropriate personnel and also track progress.
Maintenance Scheduling
This is a strategic and systematic approach that Clients and FM adopt to optimize the performance and longevity of estates and organizations assets. By investing in regular inspections, servicing, and documentation, and achieve long-term cost savings.
Requistion Management
FM and Clients uses this formalized request to initiates the procurement process within the estate or organization. It a crucial component of the procurement process, acting as the initial step to communicate the need for specific items or services.
Shortlet Management
FM and client will utilize the short-term feature to record information about all guests entering their apartment and estates. This is employed to recognize and become acquainted with each guest lodging into the apartments .
Asset Management
This involves proper stock taking and creating checklist of all estates and organizational assets. This approach includes acquisition, deployment, maintenance, reduce risks, and support overall organizational goals.
Inventory Request & Management
This formal process involves detailing the items FM and Clients need, quantities, and often the urgency of the request. The process is crucial for cost control, customer satisfaction, and the seamless functioning of various operations.
Ticket management
FM and clients utilize ticket management to allocate tasks, prioritize task, and monitor the progress of the work. By tracking tickets, organizations can improve response times, and gain insights for continuous improvement in operations.
Technician Management
Maintain comprehensive records of all technicians and assign them to tasks overseen by a site supervisor to ensure efficient task allocation and execution. Completed tickets or tasks can serve as key performance indicators for evaluating technician effectiveness.
Vendor Management
This is employed to oversee and register all vendors operating within an estate or organization. By actively managing vendors, estates or organizations can enhance their supply chain, reduce potential disruptions, and achieve strategic objectives.
Employee Management
This is used to create positive work environment, fostering communication, and addressing the needs and concerns of FM and Clients. The process contributes to talent retention and the cultivation of a motivated and engaged workforce.
Procurement Management
Distribute RFPs and RFQs to categorized vendors based on specification, capacity, and capability. The tool streamlines RFQ creation and delivery by vendor category, manages post-bid processes, and ensures compliance with regulatory and organizational policies.
Escalation Management
FM or Client address and resolve issues that cannot be adequately resolved immediately, When a problem or concern exceeds the scope or resolution capabilities of front-line personnel, it is escalated to higher levels within the organization.
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